物流政策
All orders will be processed within 3-5 business days of your payment clearing. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders or some products out of stock, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email. Please make sure your email address is available and remember to check the email for the notification.
Shipping Methods and Charges
Isha-Global.com is currently able to ship orders to most international addresses. If at checkout your country is not recognized or if shipping cannot be calculated, please contact us.
We offer the following shipping options for 5 zones:
|
Domestic for Netherlands |
Free Shipping on order over €50,00 Standard shipping with Track and trace for €4,75 |
| Europe 0 - Belgium, France, Spain |
Free Shipping on order over €99,00 Standard shipping with Track and trace for €9,25 Mondial Relay Pickup Point for €6,50 |
| Europe 1 - Austria, Denmark, Germany, Italy, Luxembourg, Sweden |
Free Shipping on order over €99,00 Standard shipping with Track and trace for €9,25 |
| Europe 2 - Bulgaria, Croatia, Cyprus, Czechia, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Poland, Portugal, Romania, Slovakia, Slovenia, United Kingdom, Belarus, Iceland, Moldova, Norway, Turkey, Ukraine |
Free Shipping on order over €99,00 Standard shipping with Track and trace for €18,50 |
| Rest of the world |
Standard shipping with Track and trace for orders: |
Duties and Taxes
Import duties, taxes, and brokerage fees are not included in the product price or shipping and handling cost. These charges are the buyer’s responsibility as we are only charging the transportation fee for your order. You may check with your country’s customs office to determine if there will be additional costs.
How To Track My Parcel
We provide trackable shipping service to most of the package or when possible.
Wrong Address
Shipments will be sent to the address entered on our web page during checkout. We cannot be held responsible if the incorrect shipping address is entered by the customer during checkout. We can only modify a wrong address if customer contacts us before the package is marked as shipped.
We cannot change shipping addresses after the order has been shipped, as the address information you enter is used as part of the fraud checks and fraud prevention. If additional fees are required to re-ship packages due to address errors, those fees may be passed on to the customer.
Packages that are returned because of an incorrect address provided by the customer will be subject to an additional shipping charge. This shipping charge will apply even if you were not originally charged shipping under a free shipping promotion.
Damaged Box or Incorrect Item(s)
If you receive damaged or incorrect item(s), contact Customer Support no later than 5 business days of receipt of your shipment to make the necessary corrections.
* All duties and taxes are the responsibility of the customer.
* Isha-Global.com accepts no responsibilities and liabilities for delay in shipping time as this is beyond our control.